Need help with an order, delivery, product, return, or refund? Our customer support team is ready to assist you.
For the fastest support, please contact us by email and include your order number if your enquiry relates to an existing purchase.
Customer Support
Preferred Contact Method: Email
Email: contact@shedsmaster.co.uk
Phone: +447828709654
We aim to respond to customer enquiries as quickly as possible during our normal business hours.
Support Hours
Monday to Friday: 9:00 AM – 6:00 PM
Saturday, Sunday, and UK public holidays: Closed
Correspondence Address
Sheds Master
Unit D Sudmeadow Road, Hempsted, Gloucester, Gloucestershire, GL2 5HG
Order Enquiries
For questions about an existing order, please include the following information when contacting us:
- Your order number
- The email address used at checkout
- Your full name
- A clear description of your enquiry
Orders are normally processed within 1–4 business days after payment has been received. Once dispatched, delivery usually takes 5–10 business days, depending on the delivery location and courier service.
Returns and Refunds
Customers may request a return within 30 days of receiving their order, subject to our Return & Refund Policy.
Please contact us before returning any item. Our support team will review your request and provide the appropriate return instructions.
Contact Form
You may also contact us using the contact form on this page. Please provide as much relevant information as possible so our team can respond accurately and efficiently.
Business Information
Trading Name: Sheds Master
Website: shedsmaster.co.uk
Company Name: MASTER SHEDS LTD
Company Number: 08228339
Email: contact@shedsmaster.co.uk
Phone: +447828709654
Address: Unit D Sudmeadow Road, Hempsted, Gloucester, Gloucestershire, GL2 5HG
